• [INGLÉS]
• Alta estándar de limpieza
• Caja de seguridad
• Chapoteadero
• Club de playa
• Concierge
• Deportes terrestres
• Elevador
• Estacionamiento
• Gimnasio
• Habitaciones comunicadas
• Habitaciones libres de humo
• Internet inalámbrico
• Piscina

• [INGLÉS]
• Alimentos y bebidas
• Impuestos y servicios
• El restaurante “La Basilic” requiere reserva previa
• Deportes acuáticos no motorizados como kayak, tablas y máscara de snorkel.
• Actividades diarias dirigidas por animadores.
• Entretenimiento de espectáculos nocturnos.
• Kids Club incluye un programa de actividades para niños entre 3 y 12 años supervisado por adultos (por la tarde aplica cargos extra).

• [INGLÉS]
• Las habitaciones master suite Infinite incluyen actividades complementarias seleccionadas, servicios y acceso a áreas exclusivas y una selección de bebidas Premium y refrigerios gourmet.
• Puede aplicarse un recargo por cada persona adicional, dependiendo de la política de alojamiento.
• Las solicitudes especiales no están garantizadas y están sujetas a disponibilidad a la llegada y pueden tener un cargo adicional.
• Este alojamiento acepta tarjetas de crédito y efectivo.
• Queda terminantemente prohibido celebrar fiestas u otros eventos de grupo en el recinto.

This tour operates Monday, Tuesday, Wednesday, Thursday, Friday and Saturday

Pick ups start at 07:00 am. The assigned time will depend on your location or meeting point.
The times and order of the visit are approximate and may vary.

•   Round transportation from your hotel
•   Bilingual guide
•  Buffet food and unlimited drinks
•  Two circuits of 7 zip lines
•  Underground rivers
•  Amphibious vehicles
•  Stalactites and stalagmites
•  Helmet, vest and harness
•  Access to the preferential box office for buying online
•  Locker, rest areas, dressing rooms and bathrooms.

• Comfortable clothes and walking shoes
• Cap or hat and sunglasses
• Bathing suit and towel
• A set of dry clothes
• biodegradable sunscreen
• Insect repellent
• Photographic camera
• Cash and/or credit cards 

• Children under 12 years old with a height greater than 1.40 m must also present identification to verify their age.
• Date changes are not allowed on the day of your visit.
• All children 5 years and older will pay the child price. Children 12 years and older will pay the adult price.
• Prices for children depend on height. Children taller than 4.6 feet (1.4 meters) pay the adult price
• Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the lowest price
• Children 4 years old or younger cannot access the park
• Zip line requirements: minimum weight is 4.5 feet (137 cm) or 88 pounds (40 kg), max weight 136 KG

This tour operates daily

Pick ups start at 07:30 am, depending on the location of your hotel or meeting point, the time will be assigned:

• Pick up at Cancun hotels in the Hotel Zone. If the transportation does not arrive at your hotel, a meeting point will be assigned.
• Pick ups in the Hotel Zone of Playa Del Carmen. If the transportation does not arrive at your hotel, a meeting point will be assigned

All times and the order of the visit are approximate and may vary

• Kayak Adventure - Crocodile.
• Challenge in the heights - Howler Monkey.
• Falcon flight: Hawk.
• Aquatic Jet: Dragon Fly.
• Indomitable rapids: Barracuda.
• Off-road route: Puma.
• Xorros and Caxorros: Serpent - Tough cubs: space for children from 5 to 11 years old.
• Safety equipment for all activities.
• Restrooms, dressing rooms, showers and lockers.
• Other services (WiFi, ATM and stores with additional cost).
• Buffet lunch with drinks.
• Free parking.

• Bring printed proof of your purchase.
• Wear a bathing suit, water shoes and insect repellent; bring an extra change of clothes and towel.
• Your sunscreens, repellents and suntan lotions must be chemical-free for use in the park.
• Cash and/or credit cards

• Children under 12 years of age with a height greater than 1.40m must present identification to verify their age.
• Activities are restricted to people under the influence of alcohol or drugs.